How to remove your Samsung Account on your device

If you’re trading in a Samsung device to us, you’ll need to remove your Samsung account before sending it. Failure to remove your Samsung account in advance will result in your payment being delayed.

Removing your Samsung account is quick and easy, and can be completed using your device or if you are unable to remove it before sending you can do so remotely via the Samsung account website.

HOW TO REMOVE YOUR SAMSUNG ACCOUNT REMOTELY

1. Go to https://account.samsung.com
2. Sign into your account.
3. Click 'Find My Mobile'.
4. Enter your password and click Sign In.
5. Click 'Registered Devices' and select your device.
6. Click the trash bin icon and accept the disclaimer.
7. Your phone will be deleted from your account.